ROCKWALL, TX. (July 28, 2015) U.S. Rep John Ratcliffe has added a full time veterans service worker to his staff to help serve the 63,000 veterans that he represents across the 4th Congressional District of Texas.
Michelle Zook, an Air Force veteran, will manage all veteran-related casework and outreach across the district. She joins Ratcliffe’s existing constituent services staff which includes dedicated caseworkers to help constituents break through the endless red tape of the federal bureaucracy.
Since Ratcliffe was sworn in on January 6th, approximately one in every two of the constituent cases have involved the Department of Veterans Affairs. To date, Ratcliffe’s staff has helped recover over $182,000 in lost benefits for veterans.
“Our men and women in uniform have given so much and asked for so little in return. We owe it to them to deliver the benefits and services they’ve earned,” said Ratcliffe. “This is why I’m grateful to announce that I’ve hired a full time veterans services worker, Michelle Zook.”
“I am thrilled to be coming on board with Congressman Ratcliffe’s office as the Constituent Liaison for Veterans Services,” said Michelle. “Having served in the military and as a veteran myself, ensuring our nation’s veterans receive the support and care our nation has promised them is something I am very passionate about, and I look forward to assisting the veterans of the 4th Congressional District of Texas, however I am able to do so. When I left the Air Force, I told my fellow airmen that I would keep fighting for them. I see this as an opportunity to do just that.”
Michelle is a native Texan who recently returned to the state with her husband after their service in the United States Air Force. Michelle served on board the E-3 Sentry (AWACS) aircraft as an air weapons officer based in Tinker AFB, OK and as Section Commander and Executive Officer for the 960th AACS. She currently lives in Rockwall County with her husband and two young children. Michelle has a proven dedication and strong passion for helping veterans, and will provide exceptional service to the constituents of the 4th Congressional District of Texas.
Submitted by Shayne Martin, Communications Director – Congressman John Ratcliffe (TX-04).
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