Texas Health Rockwall recognized for Excellence by three patient-centered organizations

(ROCKWALL, TX – Dec. 2, 2015) Texas Health Presbyterian Hospital Rockwall was recently recognized for excellence in areas of quality of care as well as engagement strategies.  Several leading organizations, whose goals are to improve patient outcomes and experience, named Texas Health Rockwall to the top of their list.

Texas Health Rockwall’s dedication to patient safety was recognized by the Leapfrog Group with an A grade for the Fall 2015 Hospital Safety Score.  The Hospital Safety Score rates how well hospitals protect patients from preventable medical errors, injuries and infections.

“We have consistently placed patient safety at the forefront of our priorities” said Kerry Baucom, Senior Director of Quality.  “Safety isn’t just something we think is important – rather it is viewed throughout the hospital as our primary concern.  Knowing our patients trust us to provide the best care possible means their safety is paramount to their care and healing.”

An A grade is a valuable indicator for patients looking for a safe place to receive care. Using 28 measures of publically reported hospital safety data to compile a score, the Hospital Safety Score is free to the public and designed to give consumers information they can use to protect themselves and their families when facing a hospital stay.  To see Texas Health Rockwall’s full score, visit hospitalsafetyscore.org. 

Adding to the accolades on November 17th, The Joint Commission, which functions as the accreditation agency for hospitals, named Texas Health Rockwall as a Top Performer for Key Quality Measures.  As a Top Performer, Texas Health Rockwall was recognized for their accountability in treating certain conditions including heart failure, pneumonia, surgical care, venous thromboembolism, stroke, and perinatal care. 

Cindy Paris, President, declared the hospital staff as key to their success.  “I am proud to say that we have some of the most experienced and devoted caregivers that the North Texas area has to offer.  With this group of talented nurses and physicians we are richly blessed with the knowledge and skills they bring to their jobs each day. They are not afraid to question things and offer changes to processes that may have been in place for a while.  Their willingness to jump in and offer suggestions has been instrumental to our hospital’s high scores across the board.”

More information about Top Performers for Key Quality Measures and the Joint Commission can be found at JointCommission.org.

Texas Health Rockwall is also pleased to have been included as a 2015 Guardian of Excellence Award® winner by Press Ganey Associates, Inc. for achieving the 95th percentile for physician engagement.  Physician engagement is recognized as an important part of the caring process.  Having a high percentage of physicians willingly collaborating with each other, the staff and throughout the hospital, serves to advance quality of care and directly impacts overall patient experience.

“As Chief Medical Officer at Texas Health Rockwall I am proud to be a part of such a fine group of physicians,” said Gary Bonacquisti, MD.  “The importance of having physicians dedicated to the community serves patients well and creates an environment of teamwork.  We also find that the medical staff and caregivers throughout the hospital excel at communicating across channels and departments which is always in the best interest of our patients.”

The hospital has received the award annually since 2013. More information about Press Ganey and the Guardian of Excellence Award is found at pressganey.com/about/client-awards-program.

About Texas Health Presbyterian Rockwall

Texas Health Presbyterian Hospital Rockwall, recognized with the Gold Seal of Approval by the Joint Commission Accreditation of Healthcare Organizations, is the first full-service community hospital in Rockwall.  THPHR offers 50 inpatient beds for acute medical and surgical needs, advanced medical technology and comprehensive services focused on quality patient care and safety close to home.  Additionally, Texas Health Rockwall provides a second full-service, state-of-the-art emergency room located in North Rockwall on Lakeshore Drive at SH 205.  Texas Health Rockwall is one of Modern Healthcare’s Best Places to Work in Healthcare and the only hospital in the DFW area to be named a “100 Top Hospital” (2014) by Truven Health Analytics.  Texas Health Rockwall is proud to be recognized as Living Magazine’s Best of Rockwall and Rowlett recipient of “Best Hospital” and “Best ER” as well as home to several of DFW’s “Great 100 Nurses”.  For more information about Texas Health Rockwall, please visit texashealthrockwall.com.

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