(ROCKWALL, TX — May 4, 2016) The office of Rep. John Ratcliffe (R-Texas) hosted a roundtable on Thursday, April 28, for congressional staffers across North Texas focused on improving constituent services for veterans. Representatives from 10 congressional offices in North Texas (both Republican and Democrat) attended, as did representatives from the offices of both U.S. Senators.
Ratcliffe said he decided to host the roundtable to foster networking and collaboration among caseworkers and to help improve the quality of services offered to North Texas veterans by congressional staff members.
“With more than 63,000 veterans in Texas’ Fourth District, ensuring their needs are met is a top priority in my own district; and with more than 1.6 million veterans throughout the state of Texas, there’s no doubt that veterans caseworkers all face similar challenges when it comes to this important, bipartisan issue,” Ratcliffe said.
The roundtable offered a rare opportunity for congressional veterans caseworkers throughout the region to come together and discuss best practices; to share insights on the latest trends; and to offer each other advice on the most effective resources, tools and processes for assisting veterans.
“In today’s polarized political climate, it was certainly reassuring to have folks on both sides of the aisle join forces to advance methods for better serving those who’ve selflessly fought for our nation’s freedom. I’m hopeful that the knowledge gained during this event will have a positive impact on the quality of services available to our veterans from their representatives in Congress,” Ratcliffe said.
In 2015 alone, Ratcliffe’s office recovered over $280,000 in veteran benefits that had been improperly lost or frozen. Going forward, this network of congressional staffers will act as a valuable force multiplier to best service the needs of the region’s veterans.
The complete list of congressional offices represented at the event is as follows: Reps. John Ratcliffe, Sam Johnson, Jeb Hensarling, Kenny Marchant, Pete Sessions, Kay Granger, Michael Burgess, Joe Barton, Eddie Bernice Johnson and Marc Veasey, as well as Sens. John Cornyn and Ted Cruz.
Submitted by Rachel Stevens, press secretary, Congressman John Ratcliffe (TX-04).
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