ROCKWALL (November 25, 2013) Texas Health Presbyterian Hospital Rockwall is proud to announce it has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Physician Engagement.
The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5% of all Press Ganey clients reach this threshold and consistently maintain it for the one year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.
“Texas Health Rockwall was founded upon our physicians’ desire to bring hometown healthcare to this community,” says Cindy Paris, hospital president. “Through these physicians’ caring leadership and intense involvement in strategic planning we’ve accomplished many successes to assure that we safely and consistently address the healthcare needs of our community. This award recognizes their exemplary involvement which has led to the implementation of many key processes to ensure the best care possible for our patients.”
“We are proud to partner with Texas Health Rockwall,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence reflects the organization’s commitment to delivering outstanding service and quality. The hospital’s efforts benefit patients in Rockwall and will lead to improved patient experiences as the hospital and their physicians work together to provide the best for their patients.”
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