Official COVID-19 Update from Rockwall County Office of Emergency Management (6/26/2020)

From the Rockwall County Office of Emergency Management

(ROCKWALL COUNTY, TX – June 26, 2020) You will notice an increase of 98 cases reported today. This is because we have not received new cases from the Department of State Health Services (DSHS) for over a week due to their transition to a data management system. Had DSHS continued daily reports since last Thursday, we would have seen an average of 14 cases a day over the previous week. Remember that even “new” data is about two weeks old, and actions taken by Texans today won’t reflect in the numbers for about two weeks.

Rowlett’s Health Department has reported two new cases of COVID-19 in the Rockwall County portion of Rowlett. One person is in their 80’s, and one person is under 10 years of age.


DSHS kept their promise and worked to get Rockwall County reliable information for today’s update. DSHS has committed to manually sorting out the data to ensure accuracy while continuing to transition to the Texas Health Trace (THT) data management system.

The transition to the THT system seems to have also been a factor in the spikes that some noticed on the DSHS Trends by County page (…/COVIDExte…/COVIDTrends…). RCOEM saw that these large case spikes occurred throughout the region, in every county, where DSHS 2/3 is the acting health department. These spikes occurred on 6/24/2020 throughout the region on the same day the THT system was implemented. DSHS is now working very closely with RCOEM and Rockwall County Judge David Sweet. DSHS is using Rockwall County as a case study of sorts to correct all the reporting issues large and small for all counties supported by DSHS 2/3.

RCOEM was also told that the data included in the DSHS Case Count dashboard (…) is pulled from county sources (websites, Facebook, etc.). Now that this is known, RCOEM will work with DSHS to keep the DSHS dashboard consistent with Rockwall County.

In the end, we are all in the same boat, and RCOEM appreciates DSHS lending an extra hand. We also appreciate your support! Everyone hang in there and have a good safe weekend.

Please review other posts, comments, and replies that may include the answers to your questions. If you have COVID-19 questions, please call the COVID-19 Call Center: 1-877-570-9779 Hours: 7:00 a.m. – 6:00 p.m., Monday – Friday.

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